Terms
Version to confirm date. These terms are between you ("you") and tamar.digital ("we", "us"), to confirm legal status, registered address and company number (if any).
1. What we do
We buy domain names for you, host websites and design websites. Which of these you are getting is agreed with you in writing (for example by email) before you pay. Those details, together with these terms, make up your agreement.
2. Requests, quotes and payment
Sending a request through our website does not buy anything and does not commit you or us. The prices shown on the site are a guide: we reply with the final price and what is included, and the yearly renewal price may change. The agreement starts when you accept our quote and to confirm pay (method and timing, for example invoice or bank transfer). Prices to confirm include or exclude VAT. We buy your domain or start work after we receive payment.
3. Domain names
You will be the registrant. We buy the domain for you and then make you the registrant (its legal holder) by updating the owner details or transferring it to you. to confirm how this is done and how quickly. Until then we may appear as the registrant. If the domain is for a business, the business should be the registrant. A domain is not property you own outright: it is a registration that lasts only while it is renewed and the rules of the registry are followed.
We are not a registrar. Domains we buy are registered through Porkbun LLC, an ICANN-accredited registrar. to confirm that this is the registrar you use, its address and its current terms. You can find the sponsoring registrar of any domain at lookup.icann.org.
Accurate details. You must give us complete and accurate contact details and tell us promptly if they change. False or out-of-date details can lead to a domain being suspended or cancelled without refund. Some extensions have extra rules, for example to confirm a UK contact for .uk domains under Nominet's rules.
Public data. Registry and registrar rules may require some details to be held in, or shown through, the public WHOIS/RDDS system, although personal data is often hidden. to confirm what is shown for each extension.
Renewal. A domain expires at the end of the period paid for. to confirm whether we renew automatically, how we remind you, and the price. After expiry the domain may stop working and may be released for others to register.
Transfers. You can ask to move your domain to another provider, subject to the ICANN transfer policy and registry rules (typically a domain cannot be transferred within 60 days of first registration). to confirm any fee. We will not unreasonably refuse a valid request.
Misuse and disputes. You must not use a domain unlawfully or in a way that infringes anyone's rights, including trademarks. You confirm that, to the best of your knowledge, your chosen name does not infringe anyone's rights. Disputes may be decided under the Uniform Domain-Name Dispute-Resolution Policy (UDRP) or the registry's own procedure (for .uk, Nominet's Dispute Resolution Service). If someone gives us reasonable evidence that your domain is causing actionable harm, we may have to disclose your identity and contact details to them within seven days.
Your rights as a registrant.
- ICANN: Registrant rights and responsibilities
- ICANN: Registrants' Benefits and Responsibilities Specification
4. Hosting
to confirm What hosting includes (storage, bandwidth, email, backups, security updates), uptime expectations, price, billing period, minimum term, fair use, how you can take your website with you if you leave, and what happens if you stop paying.
5. Web design
to confirm What is included in the quote (pages, features, number of revisions), timescales, what we need from you (text, images, logo), who owns the finished design and content (and any licences for fonts, images and software), how changes beyond the quote are priced, and how you approve the work.
6. Cancelling
to confirm If you are a consumer, UK law normally gives a 14-day right to cancel services bought at a distance, which can be lost for work that is completed, or is started at your request within that period (you may then owe us for work done). Have a solicitor confirm the correct wording for domains, hosting and design work. Business customers do not have this statutory right.
7. Our liability
We do not exclude liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow us to exclude. Otherwise we are not responsible for the actions of registries, registrars or other third parties, for loss caused by events outside our control, or for indirect or business losses. to confirm A cap on our total liability (for example the amount you paid in the last 12 months). This clause needs a solicitor's review, especially for consumers.
8. Changes, contact and law
Registries, ICANN and our registrar can change their rules, and we may need to update these terms to match. We will tell you about important changes to confirm (how and how far in advance).
Contact us at to confirm email and postal address. These terms are governed by the law of to confirm England and Wales, and its courts can decide disputes, although consumers keep any right to bring claims in their home nation.